1. RPO / RTO targets#
| Service | RPO | RTO |
|---|---|---|
| Customer-data plane | 15 minutes | 1 hour |
| Provisioning APIs | 1 hour | 4 hours |
| Billing | 24 hours | 24 hours |
| Audit chain | 0 (continuous replication) | 1 hour |
2. Alternate sites#
Active-active across UK + EEA Cloudflare and Lovable Cloud regions. Carrier core operates from geographically separated cores with sub-second failover.
3. Testing cycle#
- Tabletop exercise: quarterly.
- Component failover test: monthly.
- Full-region failover test: every 6 months.
- Findings feed the Risk & Compliance Committee.
4. Reference scenarios#
- Loss of a single cloud region.
- Loss of carrier-core partner for >1 hour.
- Targeted DDoS exceeding edge capacity.
- Loss of key personnel (CEO/CFO/CISO).
- Ransomware on internal systems.
5. Regulatory basis#
NIS2 Art. 21(2)(c), ISO 22301:2019, Telecoms Security Act 2021. Owner: COO.
Version history
| Version | Date | Change |
|---|---|---|
| v1.0 | 22 April 2026 | Initial publication. |
This document is published by EN/ABEL Communications Ltd and forms part of our public legal posture. It is a living document - we update it as the regulatory environment, our supply chain or our products change. If anything here is unclear or you'd like a counter-signed copy, contact legal@boundless.tel and we'll respond within one working day.