EN/ABELCommunications
LifeLine SIM

A lifeline in your pocket, included with your home.

In today's age, being energy independent and being connected to the rest of the world are not luxuries. They are rights. LifeLine is the SIM, the support and the second chance built into one calm package, for the households that need it most.

Why LifeLine exists

The grid only works when the people inside it can be reached.

Fuel poverty and digital exclusion are the same households

Funding them separately leaves both gaps half-closed. LifeLine bundles them so the same family is warm and reachable, on the same bill, with one provider.

A dial tone is a safeguarding outcome

A reliable line to family, a GP, a community nurse or a crisis service keeps people safer. It is not a perk.

Co-funded with Mobifon, fifty fifty

We are not asking residents to pay for this. The cost is split between Amporah and Mobifon and the housing partner, then folded into the home package.

Basic Access SIM

Included for every flagged household.

The SIM is not locked to one operator. It selects the strongest available signal at the property and across all major UK networks, and works the same way in over two hundred countries on the same number.

Voice and SMS Daily data 200+ countries
  • Voice and SMS, no top-up anxiety
  • About 2 hours a day of data, every day
  • Strongest signal across all major UK networks
  • Roaming in over 200 countries on the same number
  • No contract trap, no shop visit, no separate bill
  • Bundled inside the household package by the housing partner
What it does for the person holding it

Four ways LifeLine helps someone build a better life.

Inside the app, one tap away

Everything you need to rebuild a life, in one calm app.

LifeLine is the SIM plus a growing free toolkit. New courses, classes and content land every week and every month so people keep coming back, keep learning and keep believing the next chapter is theirs to write.

Optional add-ons

For families and people on the move.

Home Pod 5G Wi-Fi

Portable 5G router with a rechargeable battery. Home broadband at home, takes a hospital stay or a caravan trip with you.

Family eSIM lines

Secondary eSIMs added to a parent or carer's phone in minutes. Same multi-network roaming, family billing rolled into the household.

Co-funded with Mobifon.

Mobifon is our UK mobile network partner. They have committed to a fifty fifty cost split with Amporah for every LifeLine SIM placed in a vulnerable household through a housing partner. One bundled procurement, one bill, one number to call. The resident never sees a separate contract.

Social value

Built to deliver more social value than any SIM has ever tried to.

These are the standards LifeLine is engineered to. They are target commitments, not historical metrics. Every housing partner gets a quarterly report against them.

100%
of flagged residents reachable, by design
Free
mentorship, workshops and Lifeline, always
24/7
crisis lines on the SIM, even with no data
200+
countries of roaming on the same number

Refer a resident. Talk to a housing partner.

Councils, housing associations, GP surgeries and community nurses can refer a household into LifeLine in under five minutes. We handle the rest with Mobifon and the housing partner.