EN/ABELCommunications
Back to LifeLineWellbeing & crisis care

The right help, at the right moment, in one tap.

LifeLine builds a safeguarding ladder into the SIM and the app. The lighter rungs are always free and private. The heavier rungs reach trained people, twenty-four hours a day.

The safeguarding ladder
Step 01

Self-help, two minutes

A guided breath, a quick mood check, a tiny task to break the loop.

Step 02

Peer support

Recovery peers, MindGrow circles, mentors. Real people who have been there.

Step 03

Professional help

Counsellors, debt advisers, addiction services, NHS mental health teams.

Step 04

Crisis lines

Samaritans, Refuge, SHOUT text, silent 999. All work on the SIM with no data.

Every topic, one tap away

A real safety net built into the SIM.